Shipping Policy

LOCAL DELIVERY
We offer a Local Delivery service for orders over £15. Charges are £3.50 or £5.00 depending on location. Please see below for details.

GIFT VOUCHER DELIVERY
Our Foxy gift vouchers are posted out Royal Mail First Class. £3.50 per order.

NATIONAL DELIVERY
We use Royal Mail and DPD for all deliveries outside of our Local Delivery area. Please see the table below for details.

AREA DELIVERY CHARGES & DELIVERY DETAILS

Local delivery area 1 (10 mile radius of Felton)

£3.50 – Available every day except Monday

Local delivery area 2 (20 mile radius of Felton)

£5.00 – Available every day except Monday

Royal Mail national delivery – under 2kg

£4.50 – Within 3 – 4 working days

Courier national delivery – 2kg – 25kg

£6.95 – Within 3 – 4 working days

CLICK & COLLECT

Place your order online for collection from one of our four Cafes at Felton, Shilbottle, Longframlington or Longhoughton. You can choose your collection date and time when you order. Please note that some of our fresh products, like whole pies and cakes, require 48 hours’ notice.

CHANGING AN ORDER

If you need to change the content of your order* or the delivery address, we can usually do this before it is sent out for delivery. Please contact us on 01665 660721 or runningfoxhub@gmail.com to let us know your changes and we will do our very best to accommodate them. Please have your order number handy to help us find your order.

*Please note there may be exceptions where a change cannot be made, for example special or large orders.